{"id":693,"date":"2025-09-04T07:33:58","date_gmt":"2025-09-04T05:33:58","guid":{"rendered":"https:\/\/www.nutrimedia.info\/?post_type=news&#038;p=693"},"modified":"2025-09-02T17:21:26","modified_gmt":"2025-09-02T15:21:26","slug":"nike-roism-how-the-kings-obsession-killed-25-billion-in-value","status":"publish","type":"news","link":"https:\/\/www.nutrimedia.info\/en\/news\/roisme-nike-comment-lobsession-du-roi-a-tue-25-milliards-de-valeur\/","title":{"rendered":"Acute ROI: what is your level of risk compared with Nike?"},"content":{"rendered":"<p><strong>The Nike case reveals a particularly virulent modern syndrome in the B2B ecosystem: acute ROIsm. This metric obsession has metabolised 25 billion dollars of market capitalisation. We take a closer look at an organisational pathology with clearly identified symptoms.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Anatomy of the ROIsme: degradation mechanisms<\/strong><\/h2>\n\n\n\n<p>I like to talk about Nike, not because I'm fascinated by the brand, but because it has often given lessons in marketing with a very specific approach. <a href=\"https:\/\/www.nutrimedia.info\/en\/news\/what-if-nike-used-b2b-as-a-branding-lesson-for-ingredient-brands\/\" data-type=\"news\" data-id=\"531\">creative storytelling <\/a>and authentic. But in recent years, the tide has turned. And as Th\u00e9o Lion's analysis shows, the fall has been vertiginous, due to poor strategic choices that have led to a denial of the brand's DNA. A brief history.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Phase 1: The algorithmic mutation (2020)<\/strong><\/h3>\n\n\n\n<p>John Donahoe is transforming Nike into a tech company, replacing sector expertise with data-driven governance. This transition is akin to replacing an experienced nutritionist with a calorie-calculation algorithm: technically functional, nutritionally disastrous.<\/p>\n\n\n\n<p><strong>Symptoms observed :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Abandonment of organisation by sport in favour of gendered segmentation<\/li>\n\n\n\n<li>Subordinating product innovation to digital performance<\/li>\n\n\n\n<li>Algorithmisation of creative decisions<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Phase 2: The explosion of hidden costs<\/strong><\/h3>\n\n\n\n<p>The direct-to-consumer strategy generates unanticipated side effects, such as incorrectly dosed supplements causing deficiencies elsewhere:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Decline in gross margin :<\/strong> -2.1 points (45.6% \u2192 43.5%) between 2019 and 2023<\/li>\n\n\n\n<li><strong>Logistical explosion :<\/strong> individual delivery costs vs. group distribution<\/li>\n\n\n\n<li><strong>Increased rate of returns :<\/strong> no prior physical fitting<\/li>\n\n\n\n<li><strong>Additional advertising costs :<\/strong> dependence on Facebook\/Google platforms<\/li>\n<\/ul>\n\n\n\n<p><strong>In a nutshell:<\/strong> digital optimisation boosts direct sales, but puts a strain on the cost structure.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Brand health indicators at a low ebb<\/strong><\/h2>\n\n\n\n<p>The KPIs reveal a chronic lack of brand building:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Spontaneous awareness :<\/strong> -23% (2020-2023)<\/li>\n\n\n\n<li><strong>Social commitment :<\/strong> -45%<\/li>\n\n\n\n<li><strong>Net Promoter Score :<\/strong> 72 \u2192 41 points<\/li>\n\n\n\n<li><strong>No memorable campaign<\/strong> since 2018<\/li>\n<\/ul>\n\n\n\n<p>The ratio of brand building to marketing performance has fallen from 60\/40 to 20\/80 - a disaster, albeit a predictable one.  How do you measure the thrill of an emotion?\u00bb asks a former Nike creative director. This question reveals the impossibility of quantifying emotional impact using traditional ROI tools.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Systemic effects of ROI: when local performance harms the global organisation<\/strong><\/h2>\n\n\n\n<p>But that's not the end of it, far from it, as the effect is felt on a human level.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Cannibalisation of the distribution network<\/strong><\/h3>\n\n\n\n<p>The closure of 15,000 wholesale outlets is generating a domino effect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Customer migration<\/strong> vers Hoka, On Running, Lululemon<\/li>\n\n\n\n<li><strong>Erosion of running market share :<\/strong> 47% \u2192 31%<\/li>\n\n\n\n<li><strong>Falling share price :<\/strong> 102$ \u2192 78.50$ at opening<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Talent drain: a haemorrhage of skills<\/strong><\/h3>\n\n\n\n<p>The departure of sector experts to the competition is creating a depletion of human capital.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The anti-ROIsm cure<\/strong><\/h2>\n\n\n\n<p>It is starting too late and its effects will only be felt in the long term. Judge for yourself:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Detox phase (2024-2025)<\/strong><\/h3>\n\n\n\n<p>Nike is beginning a gradual weaning process with a four-stage protocol:<\/p>\n\n\n\n<p><strong>1. Relational rehabilitation<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Restoration of retail partnerships (Foot Locker, Macy's)<\/li>\n\n\n\n<li>Reintroduction of sports divisions (\u00abFields of Play\u00bb)<\/li>\n<\/ul>\n\n\n\n<p><strong>2. R&amp;D supplementation<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Injection of 500 M$ in research &amp; development<\/li>\n\n\n\n<li>Back to differentiating product innovation<\/li>\n<\/ul>\n\n\n\n<p><strong>3. Marketing rebalancing<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>+40% brand building budget planned for 2025<\/li>\n\n\n\n<li>2024 Olympic campaign \u00abWinning isn't for everyone\u00bb: a return to emotional codes<\/li>\n<\/ul>\n\n\n\n<p><strong>4. Rebuilding the ecosystem<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Signature Mbapp\u00e9: reinvesting in sporting iconography<\/li>\n\n\n\n<li>Diversification of contact channels<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Prognosis for recovery: 5-10 years according to experts<\/strong><\/h3>\n\n\n\n<p>Analyst Matt Powell estimates the recovery time at between 5 and 10 years - the time needed to regenerate ecosystem confidence and rebuild competitive advantage.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Scary Good: Kylian Mbapp\u00e9 | Nike Football\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/3-CqrBACHfY?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>It happens to the best of us, so get involved in anti-ROI prevention!<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Identified risk factors<\/strong><\/h3>\n\n\n\n<p><strong>Organisational warning signs :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Systematically subordinating creativity to metrics<\/li>\n\n\n\n<li>Gradual shift from brand building to performance<\/li>\n\n\n\n<li>Tactical hyper-optimisation at the expense of strategic vision<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Recommended preventive protocol<\/strong><\/h3>\n\n\n\n<p><strong>Balancing :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Brand building\/performance ratio: maintain at least 50\/50<\/li>\n\n\n\n<li>Qualitative KPIs integrated into dashboards<\/li>\n\n\n\n<li>Preserving sector expertise in governance<\/li>\n<\/ul>\n\n\n\n<p><strong>Marker monitoring :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>NPS and satisfaction indices regularly monitored<\/li>\n\n\n\n<li>Qualitative vs. quantitative share of voice<\/li>\n\n\n\n<li>Retaining creative and sectoral talent<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What lessons can we learn?<\/strong><\/h2>\n\n\n\n<p>A successful marketing strategy requires metrics AND emotion. The exclusive optimisation of one necessarily deteriorates the other. Hyper-concentration on digital KPIs is temporarily stimulating, but structurally impoverishing. Rebuilding a brand after an acute ROI requires a gradual and particularly lengthy approach, which also increases the cost.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Diagnostic question :<\/strong> In your organisation, what percentage of your marketing resources are really feeding brand DNA versus optimising immediate conversions? The answer could reveal your level of exposure to ROI syndrome.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">Reference<\/h3>\n\n\n\n<p><em><a href=\"https:\/\/www.linkedin.com\/posts\/th%C3%A9o-lion-25108812a_25-milliards-de-dollars-cest-ce-que-nike-activity-7349420869691031554-00NZ?utm_source=share&amp;utm_medium=member_desktop&amp;rcm=ACoAAAMGPqsBrKMVzXV7sGunzQ0X-t-7tH1BFpA\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.linkedin.com\/posts\/th%C3%A9o-lion-25108812a_25-milliards-de-dollars-cest-ce-que-nike-activity-7349420869691031554-00NZ?utm_source=share&amp;utm_medium=member_desktop&amp;rcm=ACoAAAMGPqsBrKMVzXV7sGunzQ0X-t-7tH1BFpA\" rel=\"noreferrer noopener\">Analysis based on an article by Th\u00e9o Lion (HEC Paris entrepreneur), published by Jacqueline Sala in Veille Magazine (24 July 2025).<\/a><\/em><\/p>\n\n\n\n<p><br><\/p>","protected":false},"template":"","meta":{"_acf_changed":true,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false},"class_list":["post-693","news","type-news","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.nutrimedia.info\/en\/wp-json\/wp\/v2\/news\/693","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nutrimedia.info\/en\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/www.nutrimedia.info\/en\/wp-json\/wp\/v2\/types\/news"}],"wp:attachment":[{"href":"https:\/\/www.nutrimedia.info\/en\/wp-json\/wp\/v2\/media?parent=693"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}